Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who wish to purchase quality outdoor decor, furniture, and gardening products for their homes. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Outdoor Decor Sales and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our outdoor living products (including patio furniture, lighting, gazebos, cushions, and decor items). However, slight variations in color or size may occur due to monitor settings and manufacturing processes.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information and authorize us to charge your selected payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Methods

We offer:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Shipping: Via EMS for orders over $50 (15-25 business days)

4.2 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). Delivery times are estimates and not guaranteed.

4.3 International Orders

Customers outside the US (excluding some Asian regions and remote areas) may incur customs fees, which are the customer’s responsibility.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

• Items are unused in original condition
• Original packaging is intact
• Proof of purchase is provided

Exception: Outdoor cushions/pillows cannot be returned for hygiene reasons unless defective.

5.2 Return Process

Contact us at [email protected] within 15 days with:

• Order number
• Product name
• Return reason
• Preferred resolution

We’ll provide return instructions within 2 business days.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate contact and shipping information. We’re not responsible for delays due to incorrect addresses.

6.2 Product Care

Outdoor products require proper maintenance. Follow all care instructions to ensure longevity.

6.3 Compliance with Laws

You’re responsible for complying with local laws regarding imported goods.

7. Limitation of Liability

Outdoor Decor Sales shall not be liable for:

• Indirect, incidental, or consequential damages
• Product misuse or improper assembly
• Events beyond our reasonable control (natural disasters, etc.)
• Customs delays or fees

Our total liability for any claim related to your order shall not exceed the order’s purchase price.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by the laws of the state of Pennsylvania, USA. Any disputes shall be resolved in courts located in Plains, PA.

11. Contact Us

For questions about these Terms:
Email: [email protected]
Mail: 3340 Conference Center Way, Plains, PA 18705 USA